Property Management
Our wide range of real estate services offers our clients customized, high quality service with excellent value. We are uniquely positioned so that we can tailor our services to fit each client's needs. We offer adaptability and service on a personal level. Good maintenance is crucial in servicing the needs of owners, residents and increasing the value of each property. The quality and availability of maintenance can be a decisive factor for residents demanding a comfortable living or increase on their property value. Our professional team is able to recommend the service level expectations of each property. Our Management team is qualified to recommend and tailor the services in accordance with the requirements of each specific property. Communication, being accessible 24 hours per day, 7 days per week, is one of our most valuable components in order for us to meet your expectations efficiently. Occasional inspections by engineers or contractors are highly recommended, which are important in ensuring that the mechanical and structural components operate at optimum efficiency and for the full extent of their useful life.
Operational Services
- 24-hour emergency coverage
- Communication and coordination between all parties. Supervision of all trades and suppliers
- Preparation of workloads/schedules and evaluation of staffing requirements
- Monthly building & property inspections
- Preventative maintenance programs
- Fire Plan Formulation & Fire Safety instruction
- Guidance on acquisition of insurance & appraisals
- Contract tendering administration & supervision
- Implementation of government regulations to the property
Facilities Management
Facilities management concentrates on the efficient management of the workplace on behalf of the corporate occupier, with a particular emphasis on optimizing cost reductions while maintaining service quality, and improving service level responsiveness and customer satisfaction. The employee workplace experience is enhanced, allowing the occupier to focus on its core business. Our integrated platform covers the full range of FM services which typically include:
- Work Flow Management
- Contract and Lease Administration
- Business Support Services
- Vendor Management
- Compliance & Regulatory Management
- Housekeeping and Janitorial Services
- Moves, Adds and Changes
- Critical Systems Management
- Project Management
Financial Management
Toledo's statements are formatted and proven to be "Easy to Read" and "Easy to Understand" for Boards and owners. Yet the statements are quite thorough and methodical:
- Complete accounting services as per G.A.A.P.
- Receivables & payables, processing and banking
- Timely maintenance fee collection
- Payroll administration
- Budget preparation
- Revenue & expenditure control and analysis
- Computerized reporting systems
- Investment of condominium surplus funds
- Review reserve fund based on an independent reserve fund study
- Preparation of all working papers for auditors Administrative Services
- Enforcement of the Condominium Act, Declaration, by-laws and Rules.
- Preparation of Status Certificates
- Preparation for and organization of all condominium meetings
Other Financial Services
- Comprehensive financial reporting to the board of directors
- Short and long term planning of the reserve fund for major repairs and replacements of the common elements
- Managing the collection and deposit of the maintenance fees
- Collection of the arrears and managing pertinent legal process associated with collection of delinquent accounts
- Preparing accounts payable cheques for suppliers based on the strict and rigorous system of purchase orders and work orders
- Administration of the payroll with direct deposit with ADP Canada
- Preparing annual budgets
- Managing banking agreement between Toledo Property Management and other financial institutions on behalf of our clients for earning best possible interest rates. We are working closely with CIBC, RBC and TD
- Managing pre-authorized payments of the CEF's for the clients who choose this option
- Planning and arranging for the on-time preparation of the audited financial statements
- Managing the registration and discharging of liens as per the Condominium Act